Integrasi Praktik Komunikasi Digital dan Corporate Branding di Lingkungan Industri Strategis PT PAL Indonesia

Authors

  • Alex Mohammad L. Haqqi Universitas Islam Negeri Sunan Ampel Surabaya, Jawa Timur

DOI:

https://doi.org/10.64685/jmec.v3i2.52

Abstract

This study aims to analyze and evaluate the integration of digital communication practices with corporate branding strategies in the strategic industrial environment of PT PAL Indonesia. The research method used is a qualitative approach with case studies, through in-depth interviews, participatory observation, and analysis of company communication documentation. The results of the study show that: Digital communication is a strategic tool for strengthening corporate branding and corporate identity through consistent digital messaging. Stakeholder engagement has increased through digital platforms, and corporate branding supports strategic industrial diplomacy. The use of social media, official websites, and other digital channels has strengthened corporate brand positioning, increased stakeholder engagement, and supported the institution's reputation as a national strategic industry.

Downloads

Download data is not yet available.

References

Anholt, Simon. Places: Identity, Image and Reputation. New York: Palgrave Macmillan, 2010.

Balmer and Greyser, “Corporate Marketing: Integrating Corporate Identity, Corporate Branding, Corporate Communications, Corporate Image and Corporate Reputation.”

Balmer, John M. T. “Corporate Brand Management Imperatives: Custodianship, Credibility, and Calibration,” California Management Review 46, no. 3 (2004): 72–94.

Balmer, John M. T. “Corporate Brand Management Imperatives: Custodianship, Credibility, and Calibration.” California Management Review 46, no. 3 (2004): 72–94

Balmer, John M. T. “Corporate Marketing Myopia and the Salutary Lessons of Corporate Branding.” Journal of Brand Management 18, no. 3 (2010): 183–196.

Balmer, John M. T., and Edmund R. Gray, “Corporate Brands: What Are They? What of Them?” European Journal of Marketing 37, no. 7/8 (2003): 972–997.

Balmer, John M.T., and Stephen A. Greyser. “Corporate Marketing: Integrating Corporate Identity, Corporate Branding, Corporate Communications, Corporate Image and Corporate Reputation.” European Journal of Marketing, 2006, https://doi.org/10.1108/03090560610669964.

Beresford, Shirley, and Andreas Schwarz, “Managing Public Relations,” in Entertainment Management: Towards Best Practice, 2014, https://doi.org/10.2307/j.ctv5jxpgx.10.

Boestam, Ambia B., and Azizah Des Derivanti, “Komunikasi Digital Dan Perubahan Sosial,” Jurnal Ilmu Sosial Dan Pendidikan (JISIP) 6, no. 4 (2022).

Chernatony, Leslie de, and Malcolm McDonald, Creating Powerful Brands, 4th ed. Oxford: Routledge, 2011.

Fryer, David. “The Sage Handbook of Qualitative Research [1].” Qualitative Research in Organizations and Management: An International Journal, 2006, https://doi.org/10.1108/17465640610666642.

Hatch, Mary Jo, and Majken Schultz, “Bringing the Corporation into Corporate Branding,” European Journal of Marketing 37, no. 7–8 (2003), https://doi.org/10.1108/03090560310477654.

Hidayanto, Syahrul and Ishadi Soetopo Kartosapoetro. “Strategi Digital Branding Pada Startup Social Crownfunding (Studi Kasus Pada Kitabisa.Com).” Komunikatif 9, no. 1 (2020).

Kaplan, Andreas M. dan Michael Haenlein. “Users of the World, Unite! The Challenges and Opportunities of Social Media.” Business Horizons 53, no. 1 (2010): 59–68.

Keller, Kevin Lane. Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4th ed. Upper Saddle River, NJ: Pearson Education, 2013.

Knudsen, Jette Steen, and Jeremy Moon. “Corporate Social Responsibility and Government: The Role of Discretion for Engagement with Public Policy.” Business Ethics Quarterly 32, no. 2 (2022), https://doi.org/10.1017/beq.2021.17.

Kotler, Philip, dan Nancy Lee, Corporate Social Responsibility: Doing the Most Good for Your Company and Your Cause. Hoboken, NJ: John Wiley & Sons, 2005.

Olins, Wally. The New Guide to Identity: How to Create and Sustain Change through Managing Identity. London: Gower Publishing, 1995.

Qi, Wu. “The Third Wave,” Nonwovens Report International, no. FEBRUARY (2004), https://doi.org/10.5040/9798400617928.ch-003.

Schultz, Majken, et.al. Corporate Branding: Purpose/People/Process. Copenhagen: Copenhagen Business School Press, 2005.

Solis, Brian. Engage!: The Complete Guide for Brands and Businesses to Build, Cultivate, and Measure Success in the New Web. Hoboken, NJ: Wiley, 2011.

Yakob, Ramzi. “Grown Up Digital: How the Net Generation Is Changing Your World.” International Journal of Advertising 28, no. 1 (2009): https://doi.org/10.2501/s0265048709090490.

Downloads

Published

2025-07-01

Issue

Section

Articles

How to Cite

“Integrasi Praktik Komunikasi Digital Dan Corporate Branding Di Lingkungan Industri Strategis PT PAL Indonesia”. Journal of Management, Education and Communication 3, no. 2 (July 1, 2025): 106–120. Accessed May 16, 2026. https://journal.dimarjayapublishing.com/index.php/jmec/article/view/52.